Effective Date: February 3, 2025

Soda Hotels and Resorts values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a reservation, or interact with us during your stay. By using our services, you agree to the collection and use of your personal data in accordance with this policy.


1. Information We Collect

We may collect and process the following types of personal data:

- National Identification Information: This includes your name, contact details (such as phone number and email), and billing information (such as credit card details).
- Reservation Information: Data related to bookings, including room preferences, check-in/check-out dates, special requests, and payment history.
- Guest Feedback Information obtained through surveys, feedback forms, or reviews.
- Website Usage Data: Information such as IP address, browser type, device information, and pages visited on our website.
- Social Media and Marketing Information: Data you provide through our social media channels, promotions, or newsletters.



2. How We Use Your Information

We use the collected information for the following purposes:

- Reservation Management: To process and manage your bookings and provide the best service during your stay.
- Customer Support: To respond to inquiries, fulfill special requests, and offer personalized services.
- Marketing and Promotions: To inform you about exclusive offers, events, or updates on services that may interest you (You may opt-out at any time).
- Improving Services**: To analyze and improve our services, website functionality, and overall guest experience.
- Legal Compliance: To comply with local laws and regulations and protect against fraud or security issues.



3. Data Security

We take your privacy seriously and implement robust security measures to protect your personal data. We use industry-standard encryption protocols (SSL/TLS) to safeguard sensitive information. Access to your personal data is restricted to authorized personnel only, and we regularly update our security systems to protect against potential breaches.


4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business and delivering services to you. These providers may include:

- Payment Processors: To handle payment transactions securely.
- Marketing Partners: For sending promotional emails and offers, with your consent.
- Legal Authorities: If required to comply with legal obligations or protect our rights.

All third parties are obligated to keep your information confidential and only use it for specific purposes related to the services they provide.


5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of some features on our website.



6. Your Rights

As a guest, you have the following rights regarding your personal data:

- Access: You may request access to the personal data we hold about you.
- Correction: If you believe your data is incorrect, you may request to update or correct it.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.
- Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

For any requests or inquiries regarding your personal data, please contact us at [email contact].



7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before providing any personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.” We recommend that you review this policy periodically to stay informed about how we protect your personal data.



9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

Soda Hotels and Resorts
930104 Rantya, Jos, Plateau State, Nigeria
Email: sodahotelsresorts@gmail.com
Phone: +2348037877805



By using Sodahotels.com and Resorts, you consent to the terms outlined in this Privacy Policy.